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Home » Solutions » Professional Authoring » Service and Support » FAQs

Frequently Asked Questions

General questions

  • What is POWERTRAINER?  
  • Who should use POWERTRAINER?    
  • In what areas can I deploy POWERTRAINER? Can I also use it to draw up tests and exams? 
  • Is there really no programming at all needed with POWERTRAINER? 
  • What platforms is POWERTRAINER available for? Does POWERTRAINER work on a Macintosh? 
  • What languages is POWERTRAINER available in?
  • What are the requirements to view a POWERTRAINER course? Do learners need to install plug-ins in order to view contents created with POWERTRAINER?
  • Does POWERTRAINER support  other formats like Microsoft Office, Macromedia Flash or Adobe PDF?
  • Does POWERTRAINER meet the international standards AICC and SCORM and is it therefore compatible with learning management systems (LMS)?
  • Can I have my corporate logo in every course I create using POWERTRAINER?
  • Can POWERTRAINER give me visibility into the effectiveness of my training?
  • What are the differences between POWERTRAINER and other eLearning authoring tools?
  • Can I get a demo version of POWERTRAINER?

Questions on purchasing and licensing


  • What does POWERTRAINER cost?
  • What is the policy regarding the distribution of applications created with POWERTRAINER?
  • Are there any restrictions in using POWERTRAINER educational products?
  • Who can purchase a POWERTRAINER educational license?

Questions on technical support


  • What support options do I have when I buy POWERTRAINER?
  • Is the support included in the price for POWERTRAINER?
  • Which services does the support cover?
  • What does the support cost?
  • How can I send my feedback or request a new feature for a future version of POWERTRAINER?
  • Who can help me with technical questions?
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